Removing Emails from Daylite

How you remove an email depends on where you want to remove it from. When you add an email to Daylite, it exists in two places: your email account and Daylite. Each removal option affects one or both of these locations differently.

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Unlink Email to Daylite Item

Unlink an email when the email is still important, but it’s linked to the wrong Daylite item. For example, if an email was linked to the wrong project or contact, you can unlink it and then link it to the correct one. The email stays in Daylite and your email account.

This will…

• Unlink the email from the linked Daylite item.

• Keep the email in Daylite and in your email account.

• Only unlink the email and the specific item selected

Remove email from Daylite item

1. Select a Daylite item linked to an email

2. Double-click the email you want to delete

3. Select Unlink

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Remove Email from Daylite

Remove an email when you no longer need an email in Daylite but still want to keep it in your email account. For instance, you might remove an email that isn’t relevant to your business records, such as a personal message or unrelated correspondence.

This will…

• Remove the email from Daylite.

• Not impact your mailbox

• Remove the email from Daylite items' Activity View and Stored Emails

• Move the email to the Daylite Trash

Removing an email after it’s been added doesn’t delete it from the Daylite database. To permanently delete the email visit What's in the Trash?

How to Remove an Email from Daylite

Remove a single email from My Mail:

1. Select My Mail

2. Choose the email you want to delete

3. Mouse over Add to Daylite and click the x icon.

Remove an entire email thread:

1. Select My Mail

2. Choose any email from the thread you want to remove

3. Select the message count

4. Click Remove All from Daylite

Remove email from Daylite item

1. Select a Daylite item linked to an email

2. Click the email you want to delete

3. Choose Edit > Delete

4. Click Move to Trash

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Delete Email from an Email Account

Delete emails from the email account when you want to permanently remove an email from your actual email account — for example, when clearing out your mailbox or deleting spam.

This will…

• Delete the email from your connected email account (e.g., Gmail, iCloud, etc.).

• If the email was already added to Daylite, keep a copy in Daylite for reference.

• Remove the email from your mailbox.

How to Delete from Inbox

1. Select My Mail

2. Choose the email you want to delete

3. Click the Trash icon

The email moves to your trash folder on your mail server.