How to Change or Cancel Your Daylite Subscription

How to change your Daylite subscription or cancel your renewal in Account Manager. Cancelling stops the next renewal, your account stays active until the end of the current billing period.

You can change your plan or cancel your renewal at any time from Account Manager.

Key facts:

• Both changes are made in Account Manager in a browser, not in the Daylite app
• Cancelling stops the next renewal, it doesn't end your subscription immediately
• Your account stays active and fully usable until the end of the current billing period
• To avoid another charge, cancel before your next billing date

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How to Change Your Daylite Subscription Plan

1. Log in to Account Manager
2. Select the Subscription tab
3. Under Current Plan, click Change Plan

Upgrades to your plan take immediate effect, whereas downgrades or changes in the billing cycle occur at the next billing period. Additionally, upgrades are prorated.

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How to Cancel Your Daylite Subscription Renewal

1. Log in to Account Manager
2. Select the Subscription tab
3. Under Current Plan, click Cancel Subscription

   

   The Cancel Subscription button under Current Plan in Account Manager
4. Click Confirm Cancellation

   

   The Confirm Cancellation dialog

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Frequently Asked Questions

When does my subscription actually end?

At the end of your current billing period. Cancelling stops the next renewal, you keep full access until the period you've already paid for runs out.

Will I be charged again after I cancel?

No, as long as you cancel before your next billing date. If you cancel on or after that date, the renewal has already processed and you'll have access for that full period.

Can I keep using Daylite after cancelling?

Yes, until your current billing period ends. Nothing changes in the meantime.

When does a plan change take effect?

Upgrades to your plan take immediate effect, whereas downgrades or changes in the billing cycle occur at the next billing period.

What happens to my data after my subscription ends?

When your subscription ends you will no longer have access to Daylite. You can export your data at any time. If you'd like to retain access to your database contact support for additional pricing options.

Can I undo a cancellation?

Yes. To cancel a subscription, log in to Account Manager then =elect the Subscription tab. Here you can undo your cancellation.

Do you offer prorated refunds?

No. After you cancel your renewal, you retain access to your database until the end of your next renewal date. For more information visit Refunds.