> For the complete documentation index, see [llms.txt](https://docs.daylite.app/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.daylite.app/help/learn/integrating-with-outlook.md).

# Integrating with Outlook

Daylite for Outlook is an add-in that lets you file emails from your Outlook inbox directly into Daylite, linking them to People, Projects, and Opportunities. Instead of managing client emails through Outlook folders, you can save your full client history in Daylite where it is connected to the right contact, project, or deal for future reference.

**Key facts:**

* Daylite for Outlook is an add-in that works inside Outlook, not as a separate app
* For Microsoft 365 accounts, the add-in must be installed by your organisation's admin
* For personal accounts (Gmail, personal Outlook, IMAP), you can install the add-in manually
* The add-in must be installed separately for each email account you use in Outlook
* Manually installed add-ins must be reinstalled on each device

### Install Microsoft Outlook from the App Store.

1. Open Outlook for Mac, and log in with the email address and password you wish to use.

{% hint style="info" %}
**Did you know?** Outlook for Mac now supports non-Microsoft accounts such as IMAP, Google, and iCloud, however, you must agree to sync your email messages to the Microsoft Cloud.
{% endhint %}

{% hint style="danger" %}
**Warning**: when adding non-Microsoft accounts, if you choose **Sync directly**, you will not be able to install Daylite for Outlook or any other add-ins. For more info, see [this Microsoft article](https://support.microsoft.com/en-us/office/sync-your-account-in-outlook-to-the-microsoft-cloud-985f9e19-d308-4e85-9d1d-0c6f32f8e981?ui=en-us\&rs=en-ca\&ad=ca).
{% endhint %}

2. If you are adding a non-Microsoft account, click **Continue** when prompted to sync your messages to the Microsoft Cloud.<br>
3. Outlook will now display your email accounts on the left-hand side of the app.

### Installing Daylite for Outlook

Daylite for Outlook is what we refer to as an **add-in**. This means Daylite works alongside Outlook, appearing as a sidebar panel within the app.

{% hint style="warning" %}
**Important: Installation Requirements** **For Microsoft 365 Organizations:** The Daylite add-in must be installed by your organization's admin to work with all features, including automatically adding emails when you send them. See the Administered Accounts section below. **For Personal Accounts:** If you don't have an admin-managed Microsoft 365 account, you can install the add-in manually. See the Personal Accounts section below.
{% endhint %}

{% hint style="info" %}
**Additional Support** How you install add-ins varies depending on the version of Outlook you're using. If you're using Outlook for Mac, continue reading below, otherwise you can refer to these Microsoft Support articles: **If you are using the Outlook app:** please see [Get an Office Add-in for Outlook](https://support.microsoft.com/en-us/office/get-an-office-add-in-for-outlook-1ee261f9-49bf-4ba6-b3e2-2ba7bcab64c8#OfficeVersion=macOS). **If you are using Outlook on the Web:** please see [Using add-ins in Outlook on the web](https://support.microsoft.com/en-us/office/using-add-ins-in-outlook-on-the-web-8f2ce816-5df4-44a5-958c-f7f9d6dabdce).
{% endhint %}

#### Administered Accounts

1. Select an email account, then tap the **...** icon and choose **Get Add-ins**.
2. If the **Get Add-ins** row is greyed out and you can't click it, make sure you set up your email account in Outlook to sync your messages with Microsoft Cloud.

   <figure><img src="/files/SA2DMxPHvrBoE7d92L0Q" alt=""><figcaption></figcaption></figure>
3. Search for **Daylite** in the Office Add-ins page and click it from the search results.

   <figure><img src="/files/50hZjNEY5EPl49q5jyw8" alt=""><figcaption></figcaption></figure>
4. Click **Add** to install the Daylite add-in.

   <figure><img src="/files/gIqmhXidL6KLeFbLYgPo" alt=""><figcaption></figcaption></figure>

**Deploy the Daylite add-in using Microsoft 365 admin center**

1. Sign in to the Microsoft 365 admin center.
2. Choose **Settings > Integrated apps**.
3. Search for **Daylite**.
4. Follow the onscreen prompts to deploy the add-in to your users.

#### Personal Accounts

If you have a personal email account (Gmail, personal Outlook, IMAP), you can install the Daylite add-in manually:

1. Download the [Daylite add-in manifest file](https://www.daylite.app/integrations/outlook/manifest.xml). If the file opens in your browser, right-click the link and choose **Save Link As** to download it.
2. In Outlook, select **Tools > Get Add-ins**.
3. Select the **My add-ins** tab.
4. Under **Custom add-ins**, select **Add from file**.
5. Navigate to the downloaded manifest file and select **Open**.
6. Select **Install** when prompted.

{% hint style="info" %}
**Note:** Manually installed add-ins must be installed on each device.
{% endhint %}

#### Connecting to Daylite

{% stepper %}
{% step %}

#### Open and Pin the Daylite Pane

1. Select an email message in Outlook.
2. Select the **...** menu and choose **Daylite**.
3. The Daylite pane will appear on the right side of Outlook.
4. Click the **Pin** icon so the Daylite pane stays open at all times. If the pane isn't pinned, it will close each time you select a different email.

   <figure><img src="/files/aYceTTRjgIXxiAG4YMKM" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}

#### Connect Your Daylite Account

1. Select **Connect to Daylite** to link your Daylite account to Outlook.
2. Approve the permission request to allow Daylite access to your account.

   <figure><img src="/files/veVwnSV70tOVux8vwzwE" alt=""><figcaption></figcaption></figure>

🎉 Daylite for Outlook is now ready to use!

<figure><img src="/files/34MKdOfGk29y65J5K9eg" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

{% hint style="info" %}
**Do you have multiple email accounts?** You must install the Daylite add-in for each email account you're using in Outlook.
{% endhint %}

<figure><img src="/files/WFE9RvqL7EUkf4YHWqyT" alt=""><figcaption></figcaption></figure>

### Setting Outlook as Your Default Email App

If you want Daylite to open Outlook when you click an email address or compose a new email from a contact record, you need to configure two settings: one in Daylite, and one in macOS.

{% stepper %}
{% step %}

#### Turn Off Compose in Daylite

1. Go to **Daylite > Settings > Mail**.
2. In the left sidebar under **Composing**, click **Compose in Daylite**.
3. Turn the toggle **off**.

When this toggle is off, clicking an email address in Daylite will open your default mail app instead of composing in Daylite.
{% endstep %}

{% step %}

#### Set Outlook as Your Default in Apple Mail

1. Open **Apple Mail**.
2. Go to **Mail > Settings > General**.
3. Under **Default email reader**, select **Microsoft Outlook**.

This tells macOS to open Outlook whenever any app — including Daylite — triggers a new email.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
**Note:** Both settings are needed. The Daylite toggle stops Daylite from composing emails itself. The Apple Mail setting tells macOS which app to hand off to instead.
{% endhint %}

### Adding Emails to Daylite

Let's say you attended a trade show this past weekend and this morning there's a follow-up email from one of the attendees in your inbox.

{% stepper %}
{% step %}

#### Add the Email to Daylite

Click the grey **+ Add to Daylite** button.

<figure><img src="/files/lfIkxaXmUGaSR4PUpsjP" alt=""><figcaption></figcaption></figure>

The button changes to orange and now reads **In Daylite**. Daylite scans the participants of the message.
{% endstep %}

{% step %}

#### Save the Sender as a Person in Daylite

1. The attendee appears in the Daylite pane as a Suggested Contact. Click their name to add them as a Person in Daylite.
2. Enter any information you have on hand for this new Person record.
3. Click **Save Person** when you are done.

   <figure><img src="/files/YwE0UW7UI7b4Rp1IJHwC" alt=""><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}

### Adding Projects, Opportunities, Tasks, and Appointments

When adding a new Person to Daylite, you can also create a linked Opportunity, Appointment, Task, or Project directly from the Daylite pane.

1. Click which object you want to add and fill in the appropriate information.

   <figure><img src="/files/GxpIIBEsjxtPTBiX5RZC" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Pro Tip:** Use the **Search** button to link other People to the email if they aren't suggested but are related to the email. You can also do this with Projects, Tasks, Appointments, and Opportunities.
{% endhint %}

<figure><img src="/files/AsSW7zqIcchr3r7ZQTZM" alt=""><figcaption></figcaption></figure>

### Viewing Your Email History in Daylite

Once an email is filed in Daylite, it is linked to the relevant Person, Project, or Opportunity record.

1. Open the Person record in Daylite. The email appears chronologically in the Activity View.
2. Double-click the email to open it in a slide-over view and read its full content.

<figure><img src="/files/h7A9ADVfrEVQriyWu7gB" alt=""><figcaption></figcaption></figure>

### Adding a Composed Email to Daylite

Daylite for Outlook also tracks emails you compose and send, not just ones you receive. You can link and create People, Projects, Opportunities, Attachments, Tasks, and Appointments from a composed message.

{% stepper %}
{% step %}

#### Open the Daylite Pane for Composing

1. Select **Daylite** from the **...** menu and pin it to the Outlook sidebar.

   <figure><img src="/files/yevBFriishPSHJWN9EPS" alt=""><figcaption></figcaption></figure>
2. Click the **New Mail** button in Outlook.
   {% endstep %}

{% step %}

#### Link Your Email to Daylite

1. Click **Add to Daylite**. As you add recipients and attachments, they appear in the Daylite sidebar as greyed-out suggestions, along with any associated Projects or Opportunities.

   <figure><img src="/files/XkWtETTdXCHkCuJ8dyqq" alt=""><figcaption></figcaption></figure>
2. Click **Search** if you need to link additional items to the email.
3. If any items haven't been added after clicking **Add to Daylite**, click on the individual item to add it manually.

   <figure><img src="/files/prarwH6AVE0bN4zTVmiW" alt=""><figcaption></figcaption></figure>

Attachments appear in grey until added to Daylite. Click an attachment to add it, it will change from grey to blue.

<figure><img src="/files/UUHh2Ml9988znBOCvVof" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Attaching Files** Daylite will not recognise an attachment dragged and dropped onto the main body of a composed message as an inline image. Drag the file onto the upper fields (From, To, Subject) or click **Attach** in the Outlook Toolbar to add it correctly.
{% endhint %}
{% endstep %}
{% endstepper %}

### Frequently Asked Questions

**How do I stop Daylite from composing emails and use Outlook instead?** You need to configure two settings. In Daylite, go to **Daylite > Settings > Mail**, click **Compose in Daylite** under Composing, and turn the toggle off. Then open Apple Mail, go to **Mail > Settings > General**, and set the **Default email reader** to **Microsoft Outlook**. Both settings are required, the Daylite toggle stops Daylite from composing emails itself, and the Apple Mail setting tells macOS to hand off to Outlook instead.

**What's the difference between Daylite for Outlook and Mail in Daylite?** Daylite for Outlook is an add-in that lets you file emails from Outlook into Daylite. Mail in Daylite is Daylite's own built-in email module, which includes additional features like the Action Bar, Priority Inbox, and Smart Suggestions. If your team uses Outlook as the primary email client, Daylite for Outlook is the right integration.

**Does Daylite for Outlook work with Gmail or iCloud accounts in Outlook?** Yes. Outlook for Mac supports non-Microsoft accounts including IMAP, Google, and iCloud. However, you must agree to sync messages to the Microsoft Cloud during setup. If you choose Sync directly instead, add-ins including Daylite for Outlook will not be available.

**Do I need a Microsoft 365 admin to install the add-in?** Only if your organization uses an admin-managed Microsoft 365 account. For personal accounts (Gmail, personal Outlook, IMAP), you can install the add-in manually using the manifest file.

**Do I need to install the add-in on every device?** For admin-deployed Microsoft 365 accounts, the add-in is deployed across devices by your admin. For manually installed personal accounts, yes, the add-in must be reinstalled on each device.

***


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