Tracking Responses

Response from Invitee

When an external invitee responds to a meeting invitation, their calendar service or application sends a reply to Daylite - resulting in an update to the appointment, indicating the invitee's response of accept/decline/maybe. A push notification will be sent to inform you of the response (a), along with a notification in Daylite (b).

Send Summary

Expanding the invitee status menu allows you to see a summary of the current invitation status. Here are examples of some summaries that are shown:

• Invitation emails will be previewed before sending

• Sending invitation emails to 3 invitees…

• Invitation emails sent to (#) invitees on <date and time>

• No invitation emails have been sent

Repeating Appointments

Note that repeating appointments are not supported at this time, so a warning will be shown if any external invitees (that are not Daylite users) are added to a repeating appointment.

Manually Changing Invitation Response

Sometimes you may receive a response from an external invitee using some other form of communication (ie., phone or messaging) of whether they will be attending or not. In this case, you can manually change the response for that invitee to record it in Daylite. If the invitee later responds using their calendaring application/service, it will be updated in Daylite with their latest response.

Errors

There may be a problem delivering the invitation email, either because the invitee email address does not exist or there is a temporary problem with the invitee’s email account or email server. In this case:

a) The status for the invitee will show “Email Not Delivered”, with more details available by clicking the status

b) A push and Daylite notification will be sent to the owner of the meeting to inform them of the error

c) A suggestion as to how to resolve the problem will be provided, including: resending the invitation, re-adding the invitee with a different email address, or contacting support if necessary

Offline Support

There is full offline support for this feature. Anything meeting related done offline is saved locally and synced when you are back online. Once you have synced, any emails related to meetings will be sent.