Only this pageAll pages
Powered by GitBook
1 of 8

English

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Install, Uninstall, & Update

System Requirements

Install Daylite

Update Settings

Uninstall Daylite

Revert to the Legacy Daylite Mail Assistant Plugin

Uninstall Daylite Mail Assistant Legacy Plugin

No Valid Update Information Could be Loaded

Daylite Mail Assistant

Slow Email Loading in Daylite Mail Assistant

Daylite Mail Assistant Could Not Look Up the Selected Message

Daylite Mail Assistant Could Not Look up the Related Message

Warning Icon Next to Attachments in Daylite Mail Assistant

Daylite Mail Assistant Has Stopped Responding

Five Steps to Overcoming your Inbox

Help Center

Welcome to Help Center

Need help with Daylite? You’ll find answers to technical questions, account topics, and how Daylite features work — all in one place. Pick a category to get started, or reach out to our support team if you need a hand.

Login

Troubleshoot issues signing in and get back to using Daylite quickly.

Crash

Fix issues causing Daylite to freeze, crash, or become unresponsive so you can get back to work.

Sync

Resolve problems with data not syncing properly across your devices.

Install, Uninstall, & Update

Get help with installation issues, updating, or removing Daylite.

Account Settings

Learn how to manage your profile, preferences, and subscription.

Security & Privacy

Learn how to secure your account and how Daylite keeps your information private.

Daylite Mail Assistant

Troubleshoot the most common issues with Daylite mail Assistant.

Log In

Fix Daylite Helper Errors

Reset Password

Daylite Volume Mismatch

Unable to Authenticate Token from Keychain

Move to the Applications Folder Message

The User Account Has No Associated Person

Reset Two-Factor Authentication

Crash

Crash on Launch

Apple Mail Quitting after Turning on Mail Extensions

Sync

Cannot Sync Daylite Cloud Cannot be Reached

Trust Error 5

Could Not Connect to Daylite Helper

Contact Image Missing When Sharing to Other Apps

Notification badge remains after clearing alerts

Account Settings

Account Manager

Reset Password

Export All Database Tables to CSV

Delete Database & Account

Remove a Device

Cancel Subscription Renewal

Add and Remove Users

Security & Privacy

Complying with Right to Erasure Requests

Turn on Two-Factor Authentication

Reset Two-Factor Authentication

HIPAA Compliance

GDPR Compliance

Daylite Security

Document Data Processing Consent

Provide a Customer's Data Upon Request