# Could Not Connect to Daylite Helper
To resolve this issue follow the steps below:
1. Open Daylite
2. From the menu bar choose **Daylite** > **Setting** > **General**
3. Turn off **Sync in the background**
4. Quit Daylite
Perform steps 1 and 2 again and this time select the checkbox labelled "Sync in the background.
If the issue continues please [contact support]()
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