# Unable to Authenticate Token from Keychain

#### **Symptom**

The following sync error below can occur due to a number of different reasons, such as:

1. Time Machine restore
2. Migration Assistant
3. Deletion of all Keychain items from Apple's **Keychain** application

#### **Solution**

Please follow along with the steps below to add a new Daylite Cloud login. If you experience any issues along the way, please review our video demonstration here to help as a guide:

1. Quit Daylite
2. Open Daylite while holding **Shift**+**Option**+**Command**
3. Once at the login screen click on the drop-down box listed below **Log in to Daylite Cloud** and choose **Add Cloud login**
4. Enter in your login information and click **Log In**
5. Once done, attempt to perform a manual sync, by going to **File > Sync**

If the sync error continues to persist after following the steps above, please initiate a support ticket [here](mailto:support@daylite.app?subject=Unable%20to%20Authenticate%20Token%20from%20Keychain) for our Technical Support Team to investigate further.


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