> For the complete documentation index, see [llms.txt](https://docs.daylite.app/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.daylite.app/help/center/log-in/reset-two-factor-authentication.md). # Reset Two-Factor Authentication Two-factor authentication (2FA) adds an extra layer of security when signing in to websites or apps. When 2FA is enabled, you sign in with your username and password, then provide a verification code that only you know or have access to. For detailed information and setup instructions, visit the [Daylite Learn](https://docs.marketcircle.com/learn/scale-your-business/two-factor). If you cannot sign in because you cannot locate your verification code, you have several options available to successfully log in. ### Check Your Password Manager When turning on 2FA you are required to use an authenticator app such as Apple Passwords which sync your passwords and verification codes. Open your password manager on the new device or the device you set up 2FA originally, and search for **Daylite** and **Marketcircle**. Locate the verification code, sometimes known as a one time password, and type in the verification code. Here are the most common places to check: * [1Password](https://support.1password.com/1password-com-items/) * [Apple Passwords on Mac](https://support.apple.com/en-om/guide/passwords/mchl8dd41c81/mac) * [Apple Passwords on iPhone](https://support.apple.com/en-ca/guide/iphone/iph0db74c881/ios) * [Apple Passwords on iPad](https://support.apple.com/en-ca/guide/ipad/ipada8a28953/ipados) ### Use Your Recovery Codes When turning on 2FA you are given 5 recovery codes which can be used in an emergency and you cannot use a password manager to locate the verification code. Locate where you securely stored these recovery codes and use one of the codes. {% hint style="warning" %} **Important** Recovery codes cannot be reused. If you need a recovery code again, choose another from the list of five given. {% endhint %} ### Generate New Recovery Codes or Disable 2FA From Another Device If you cannot locate your verification code from your password manager and cannot locate your recovery codes, you can generate new recovery codes or disable 2FA from a device that is already logged into Daylite by following the steps below: 1. Open **Daylite > Settings Account** > **Manage Account**. 2. Locate Two-Factor Authentication and choose to either **Generate New Recovery Codes** or **Disable** When you generate new recovery codes, you receive five new codes that you can use to log in. This also lets you reconfigure 2FA on your device and add the account to your password manager. Your previous recovery codes are no longer valid. If you disable 2FA, it’s turned off on all devices, so you can log in without a verification code. While this makes logging in easier, it also reduces your account’s security. If you followed the steps above and you still are not able to reset 2FA [contact support.]() --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.daylite.app/help/center/log-in/reset-two-factor-authentication.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.