Reset Two-Factor Authentication
Last updated
Last updated
Two-factor authentication (2FA) adds an extra layer of security when signing in to websites or apps. When 2FA is enabled, you sign in with your username and password, then provide a verification code that only you know or have access to. For detailed information and setup instructions, visit the .
If you cannot sign in because you cannot locate your verification code, you have several options available to successfully log in.
When turning on 2FA you are required to use an authenticator app such as Apple Passwords which sync your passwords and verification codes.
Open your password manager on the new device or the device you set up 2FA originally, and search for Daylite. Locate the verification code, sometimes known as a one time password, and type in the verification code.
When turning on 2FA you are given 5 recovery codes which can be used in an emergency and you cannot use a password manager to locate the verification code. Locate where you securely stored these recovery codes and use one of the codes.
Recovery codes cannot be reused. If you need a recovery code again, choose another from the list of five.
If you cannot locate your verification code from your password manager and cannot locate your recovery codes, you can generate new recovery codes or disable 2FA from a device that is already logged into Daylite by following the steps below:
Open Daylite > Settings Account > Manage Account.
Locate Two-Factor Authentication and choose to either Generate New Recovery Codes or Disable
When you generate new recovery codes, you receive five new codes that you can use to log in. This also lets you reconfigure 2FA on your device and add the account to your password manager. Your previous recovery codes are no longer valid.
If you disable 2FA, it’s turned off on all devices, so you can log in without a verification code. While this makes logging in easier, it also reduces your account’s security.
If you followed the steps above and you still are not able to reset 2FA