# Slow Email Loading in Daylite Mail Assistant

When you're checking email you notice some emails loading slowly or a message indicating the selected message is taking a long time to load.

<div align="left"><img src="https://d33v4339jhl8k0.cloudfront.net/docs/assets/66e2fe04616d4044914c66f1/images/6746309a2d769f18b1c04da0/file-g304id9DdN.jpg" alt="" width="375"></div>

This can occur with lengthy email threads or emails with large attachments. This problem arises because Apple Mail tries to download the entire message again, even if it was previously downloaded with a Mail extension. As a result, all messages might load slower than usual, causing this message to appear.

If reselecting the message doesn't resolve the issue, try the following solutions:

1. Quit Daylite and Apple Mail.
2. Reopen both applications.
3. Check the previous email thread again.

If the issue persists, you can view email directly:

1. Select the message within a thread.
2. Double-click the email to view it separately.

These steps can help Apple Mail reload the message more effectively and reduce loading times.

***

**Experiencing persistent issues?**

If you find that slow email loading continues to be a recurring problem, consider switching to [**Mail in Daylite**](/help/mac-fundamentals/email/quick-guide-to-mail-in-daylite.md). Unlike Daylite Mail Assistant, which relies on an Apple Mail extension to sync emails, Mail in Daylite handles email natively within the Daylite app — eliminating the dependency on Apple Mail's message reloading behavior.

With Mail in Daylite, you can read, compose, and link emails directly inside Daylite without the performance limitations of the Mail extension approach.

{% hint style="warning" icon="brightness" %}
**Ready to switch?**

Learn more about setting up Mail in Daylite in the [Mail in Daylite UI Tour.](/help/mac-fundamentals/email/mail-in-daylite-ui-tour.md)
{% endhint %}


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